Policies

Privacy Policy for Salon Services

Effective Date: [Insert Date]

At [Salon Name], we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our salon services, website, or mobile application.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Phone number

• Email address

• Gender (if required for service personalization)

• Date of birth (optional, for offers/loyalty programs)

b. Appointment & Service Information

• Appointment dates and times

• Services booked (hair, beauty, spa, etc.)

• Service history and preferences

c. Payment Information

• Payment method details

• Transaction history
  (Note: We do not store full card details. Payments are processed through secure third-party gateways.)

d. Technical Information

• IP address

• Device type and browser

• App usage data (if applicable)

2. How We Use Your Information

Your information is used to:

• Book and manage appointments

• Provide salon services effectively

• Process payments and issue invoices

• Send appointment confirmations and reminders

• Share offers, promotions, or updates (with your consent)

• Improve our services and customer experience

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Authorized salon staff for service delivery

• Payment gateway providers

• Technology service providers (booking software, CRM, SMS/email services)

• Legal authorities, if required by law

All third parties are required to maintain confidentiality and data security.

4. Data Security

We take reasonable technical and organizational measures to protect your data against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

Despite our best efforts, no method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide services

• Meet legal, accounting, or business requirements

You may request deletion of your data, subject to legal obligations.

6. Your Rights

Depending on applicable laws, you have the right to:

• Access your personal data

• Correct or update inaccurate information

• Withdraw marketing consent

• Request deletion of your data

To exercise these rights, contact us using the details below.

7. Cookies & Tracking (If Website/App)

Our website/app may use cookies to:

• Improve user experience

• Analyze usage patterns

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website/app with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

[Salon Name]
📍 Address: [Salon Address]
📧 Email: [Support Email]
📞 Phone: [Contact Number]